Main support number
For official calls, keep this number first; 999bt Support, 999bt Help and 999bt Contact are discussed here quickly
- Domestic: 01700-999-999
- From abroad: +880-1700-999-999
- Have your account ID handy before the call
999bt Support: Talk quickly by phone
Bangladesh users call 999bt Support to sort out login, 999bt App, APK and account help; many in Dhaka follow up via bKash, and others from other cities ask about Nagad or Rocket
Download the 999bt App See help guide
What information you will receive from 999bt
Speak directly by
In one call, understand the account, 999bt Contact and Help Center's key points
Official Channel
Avoid fake numbers; Dhaka users trust official communication the most
Fast response
Answers in 2 to 5 minutes for common questions, so no long wait
Mobile friendly
999bt Help can be easily opened on mobile, even on slow networks
Rating: 4.2/5
Review: 56,167
Active users: 209,746
Live: Since 2022
Phone number and call type
Region-based phone hours
| Region | Hours | Days | Quick tips |
|---|---|---|---|
| Dhaka | 8:00 AM to 10:00 AM | Monday-Saturday | bKash questions first |
| Chittagong | 9:00 AM to 9:00 PM | Every day | Report login screen issues |
| Sylhet | 10:00 AM to 8:00 PM | Every day | Keep Nagad verification number nearby |
| Other areas | 9:00 AM to 9:00 PM | Every day | If you have Rocket transactions, mention that first |
More contact options
Email help center
For a written response, email is good; send clear screenshots, and send 999bt App and APK information together to speed things up
Short question's answer
No call needed for short questions; following the guidance in 999bt Contact, the work moves in 3 steps
3 steps to get 999bt help
First, identify the problem
Write briefly which is stuck: login, 999bt App or APK
A one-line note makes the call much faster
Then call
Many Dhaka users call in the afternoon when lines are lighter
If using bKash, Nagad or Rocket, mention it at the start
Finally follow the instructions
Match what the support team says on screen; most tasks advance in 2 minutes
If needed, come back to 999bt Help later
Small work checklist
- Copy the phone number
- Have your account ID ready
- Take screenshots first
- Prepare bKash or Nagad information
- Do not call unfamiliar numbers
- Do not share password with anyone
- Do not keep old APK files
- Do not log in to the wrong link
Phone at 999bt Support, 999bt Contact and 999bt Help are all organized in the same place; if you wish, also download the 999bt App, then call again if needed
Download the app now
Having the app handy before contact makes things easier; 999bt Login, notifications and quick verifications can be seen together
Download the 999bt APK